How we raised average check by 17% for Lviv Croissants in 3 months

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How we raised average check by 17% for Lviv Croissants in 3 months

Horeca

132 locations
17% average check growth
48 000 app instals

Client

Lviv Croissants
Industry

HoReCa
Location

Europe
Size

132 locations
Average area

100 sqv.m.

About the client

Lviv Croissants is a national bakery network that offers a wide assortment of fresh baked croissants with different fillings.

Challenge

create a CRM system for customer segmentation
control promotions and offers
receive feedback, grades and reviews
bring back lost clients

What was done

Uployal team resolved the clients challenge through a coherent system integration with cloud CRM for customer base digitization, Mobile App for marketing improvement and prompt communication with customers and powerful analytical capabilities for 360-degree business control.

Our impact in numbers

3.1M

UAH issued in
bonuses

48,000

app instals both in Google
Play and App Store

560,000

push notifications was
shown during 3 months

347

promotions
was created

21%

of customers left
their feedback

How it looks for
clients customers

Fully customised mobile application where you can apply your brand identity like logo, fonts, colours and other visual attributes

Clients feedback

During the cooperation, we improved the product, came to mutually beneficial solutions and more than once were convinced of the openness and commitment to quality of Uployal. We continue cooperation and are confident that it will be long-term and mutually beneficial

1/2

Diana Dernovici

CMO

Uployal product is a great choice for shop owners, both huge supermarkets and small local businesses. App starts fast, and includes all the features we’ve requested. Uployal team are real professionals and always in contact. Company always developing and implying new features that are covering user needs.

...

Uployal team are real professionals and always in contact. Company always developing and implying new features that are covering user needs

Expand text

2/2

Hanna P.

Marketer

1/2