Complex digital solution for retail and restaurant businesses – designed to optimise workflow and maximise efficiency. Our comprehensive system illuminates all aspects of your business operations.
Our solution is user-friendly, customisable, and scalable, making it the perfect fit for businesses of all sizes. Say goodbye to complex manual processes and hello to streamlined success with our digital solution.
With real-time data analysis and reporting, you’ll gain valuable insights into customer behaviour and sales patterns, enabling you to make informed decisions and stay ahead of the competition.
Give your customers a feeling of using your own mobile application without a burden of development. Customizable by your branding – logo, color, fonts, background – all in your hands.
Our loyalty program enables your business to provide personalised experiences for customers while also collecting valuable data for analysis and improvement.
Establish a direct and transparent communication channel with your customers. Receive feedback, manage negative feedback, use push, sms and other channels.
Create and manage ongoing promotion campaigns while also being able to schedule future promo campaigns in order to keep your target audience engaged and interested in your products or services.
Get actionable insights about employee satisfaction and customer loyalty, spot problematic zones early and make data-driven decisions to improve overall performance.
Synchronization with the checkout system: categories, goods, prices
Get actionable insights about employee satisfaction and customer loyalty, spot problematic zones early and make data-driven decisions to improve overall performance.
Take a full control of your acquisition and growth strategy by analysing marketing a sales activities on one dashboard that is fully customisable to your needs.
Manage your customers’ feedback through the dashboard, monitor their feedback, resolve any issues they may have, and draw your colleagues’ attention to specific situations.
Online feedback monitoring and resolution of customer issues
How to launch a loyalty program for your business?
We offer several connection options, depending on your needs and allocated budget. You can choose a ready-made solution or an individual development of a loyalty program for Horeca with extended functionality, which will fully take into account the specifics of the business.
Does the Uployal platform integrate with cash register systems?
When ordering the development of a loyalty program for the Uployal establishment, integration with the cash register systems used in your business (1C, Poster, iiko, etc.) is possible.
What is a business CRM system?
CRM system is software that includes a customer relationship management system. It is used to manage business processes, improve customer service, increase sales, and analyze results. Uployal CRM-system consists of 2 blocks: a mobile application on the client's side and a web-account on the business side. It includes a management and analytics system with the functionality necessary to solve the main tasks and needs of the business.
Does the implementation of the UpLoyal loyalty program reduce operating costs?
Yes, operating costs are reduced compared to the maintenance and support of traditional loyalty programs, where significant funds are regularly spent on the production of cards, printed materials, SMS and e-mail messages.
What are the possibilities of the analytical block of the Uployal platform?
They are accumulations and processing of data for each client, personalization of offers, segmentation and identification of personal preferences. Developing a mobile application for Horeca will open up new opportunities for your business and allow you always to remain customer-oriented.
How can you control the work of staff using the Uployal platform?
Uployal serves as an additional staff assessment tool, with full access to the feedback and rating system. It allows you to provide additional motivation for employees. Developing a mobile application for a establishment will provide additional motivation for employees.
What is a feedback and suggestion system?
It is designed to create a feedback channel for visitors. Customers can share their impressions after each visit to the establishment. Thus, the business finds problem areas in a timely manner and can eliminate them. The feedback and suggestion system is an indicator of customer satisfaction and makes it possible to significantly improve the quality of service and the product as a whole.