Uployal illuminates allinteractions with customers

cloud portal for you & app for your customers
Best for
HoReCa and Retail

Uployal product

Complex digital solution for retail and restaurant businesses – designed to optimise workflow and maximise efficiency. Our comprehensive system illuminates all aspects of your business operations.

Our solution is user-friendly, customisable, and scalable, making it the perfect fit for businesses of all sizes. Say goodbye to complex manual processes and hello to streamlined success with our digital solution.

With real-time data analysis and reporting, you’ll gain valuable insights into customer behaviour and sales patterns, enabling you to make informed decisions and stay ahead of the competition.

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Platform for you
  • See all purchases, clients
  • Manage app and create unique promotions
  • Get actionable analytics
App for your customers
  • Customized zero-code mobile app
  • Real-time management from control panel
  • Platform for you
  • App for your customers
  • See all purchases, clients
  • Manage app and create unique promotions
  • Get actionable analytics
  • Customized zero-code mobile app
  • Real-time management from control panel

App for your customers

Customized by your brand
Loyalty program
Online catalogue
User feedback
Customer personalisation
Gamification
Referral program
  • Customized by your brand
  • Loyalty program
  • Online catalogue
  • User feedback
  • Customer personalisation
  • Gamification
  • Referral program
Customized by your brand

Give your customers a feeling of using your own mobile application without a burden of development. Customizable by your branding – logo, color, fonts, background – all in your hands.

  • Your logo, color, fonts, background
  • Onboarding and registration
  • Your branded promos
Loyalty program

Our loyalty program enables your business to provide personalised experiences for customers while also collecting valuable data for analysis and improvement.

  • Cash-back
  • Discounts & promotion
  • Coupons & certificates
Online catalogue

Create a digital catalog of your products with clear details. Easily include text descriptions, photos, and videos to enhance the customer experience.

  • Product description with photos and videos
  • Online payment
  • Shopping lists
User feedback

Establish a direct and transparent communication channel with your customers. Receive feedback, manage negative feedback, use push, sms and other channels.

  • Feedback automatisation through a chat bot
  • Different communication channels (push, sms)
Customer personalisation

Create tailored experiences and offers for individual customers based on their behaviour, preferences, and purchase history.

  • Customer personalisation
  • Closed groups for customers
  • Groups for staff
Gamification

Increase customer engagement, foster loyalty and ultimately drive sales growth through adding gamification mechanics.

  • Attention grabbing
  • Receiving incentives
  • Motivation to interact and stay longer
Referral program

Increase customer acquisition, improve customer retention and boost overall revenue by using the referral program.

  • Invitation referral links
  • Shared referral bonuses
  • Unique QR code
1/7
1.1M active monthly users
uses Uployal mobile solution (as on 2023)

Cloud CRM

Promotion management
Conditions
Customer data base
Real-time reports
Automation
Employee rating
  • Promotion management
  • Conditions
  • Customer data base
  • Real-time reports
  • Automation
  • Employee rating
Promotion management

Create and manage ongoing promotion campaigns while also being able to schedule future promo campaigns in order to keep your target audience engaged and interested in your products or services.

  • Promotions creation
  • News and updates
  • Bonuses for views
Conditions

Customize receipts by setting up conditions for automatic receipts and promotions, plan and set up notification automatisation with our platform.

  • Set up conditions for automatic receipt of promotional items
  • Push notification automatisation
Customer data base

Digitalize your customer data base, segments, structure and manage your database online. Filter, search by different parameters and categories.

  • Digitized actions and activities of buyers
  • Filters, search, categories
Real-time reports

Real-time reports create benefits by providing up-to-date information that can be used to make informed decisions and take immediate action.

  • Data protection
  • Customised reports
  • Cloud storage
Automation

Get actionable insights about employee satisfaction and customer loyalty, spot problematic zones early and make data-driven decisions to improve overall performance.

  • Synchronization with the checkout system: categories, goods, prices
  • Automatic order transfer
Employee rating

Get actionable insights about employee satisfaction and customer loyalty, spot problematic zones early and make data-driven decisions to improve overall performance.

  • NPS
  • Employee raiting
  • Cooperation with influencers
1/6
1 second and any purchase in database
the purchase is added after completion

Analytics and customer insights

Goods reports
RFM analysis
Cohort analysis
Accrual report
Sales dynamics
Feedback management
  • Goods reports
  • RFM analysis
  • Cohort analysis
  • Accrual report
  • Sales dynamics
  • Feedback management
Goods reports

Get a full overview about your goods base, and what product types need actions thanks to different report types.

  • Product and service analysis
  • Management of priority product groups
RFM analysis

Rank and group customers based on the recency, frequency and monetary total of their recent transactions to perform targeted marketing campaigns.

  • Frequency and monetary of purchase
  • Abnormal purchases
  • Lost customers return
Cohort analysis

Take a group of users, and analyse their usage patterns based on their shared traits to better track and understand their actions.

  • Form cohort groups
  • Cohort analysis
Accrual report

Get more complete and accurate representation of a company’s financial performance and position by using accrual reports.

  • Analyze the accrual and write-off of bonuses
  • Shopping cart analysis
Sales dynamics

Take a full control of your acquisition and growth strategy by analysing marketing a sales activities on one dashboard that is fully customisable to your needs.

  • Sales dynamics analysis
  • Report customization
  • Locations and periods analytics
Feedback management

Manage your customers’ feedback through the dashboard, monitor their feedback, resolve any issues they may have, and draw your colleagues’ attention to specific situations.

  • Online feedback monitoring and resolution of customer issues
  • Telegram bot for automating feedback
1/6
Any report ready just a click away
download in printed formats
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Frequent asked questions

How to launch a loyalty program for your business?
We offer several connection options, depending on your needs and allocated budget. You can choose a ready-made solution or an individual development of a loyalty program for Horeca with extended functionality, which will fully take into account the specifics of the business.
Does the Uployal platform integrate with cash register systems?
When ordering the development of a loyalty program for the Uployal establishment, integration with the cash register systems used in your business (1C, Poster, iiko, etc.) is possible.
What is a business CRM system?
CRM system is software that includes a customer relationship management system. It is used to manage business processes, improve customer service, increase sales, and analyze results. Uployal CRM-system consists of 2 blocks: a mobile application on the client's side and a web-account on the business side. It includes a management and analytics system with the functionality necessary to solve the main tasks and needs of the business.
Does the implementation of the UpLoyal loyalty program reduce operating costs?
Yes, operating costs are reduced compared to the maintenance and support of traditional loyalty programs, where significant funds are regularly spent on the production of cards, printed materials, SMS and e-mail messages.
What are the possibilities of the analytical block of the Uployal platform?
They are accumulations and processing of data for each client, personalization of offers, segmentation and identification of personal preferences. Developing a mobile application for Horeca will open up new opportunities for your business and allow you always to remain customer-oriented.
How can you control the work of staff using the Uployal platform?
Uployal serves as an additional staff assessment tool, with full access to the feedback and rating system. It allows you to provide additional motivation for employees. Developing a mobile application for a establishment will provide additional motivation for employees.
What is a feedback and suggestion system?
It is designed to create a feedback channel for visitors. Customers can share their impressions after each visit to the establishment. Thus, the business finds problem areas in a timely manner and can eliminate them. The feedback and suggestion system is an indicator of customer satisfaction and makes it possible to significantly improve the quality of service and the product as a whole.
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